Tuesday, May 06, 2008

Did CLOVERFIELD's "Roar!" vanish from iTunes?

A number of people have been writing in to report that "Roar!", the track that Michael Giacchino composed for the hit monster movie Cloverfield, has disappeared from iTunes just days after it finally became available for download. Here's my post about when "Roar!" first appeared on iTunes.

I did a search on iTunes also, and "Roar!" isn't showing up either in results or on Michael Giacchino's page. However, if you go to the original URL that links directly to "Roar!"'s page on iTunes, as of this writing it's still showing up as being available. And for $0.99, the same as most other tracks on iTunes (it was originally selling for $1.99).

It's probably just a glitch in the iTunes database. I can't think of any other reason why a track that was in such wild demand would be yanked so quickly, or even at all. Anyhoo, if ya go to this link you should still be able to get yer "Roar!" :-)

1 comment:

Brian said...

Here's the letter I received from iTunes customer support regarding the missing file:

Dear Brian,

I understand that "Roar! (From Cloverfield: Original Motion Picture Score) - EP" was no longer available on the iTunes Store. I realize that this can be a concern when you pay for something and end up not receiving it due to error 50. I assure you that I am eager to help you with this.

I have reversed the charge for the purchase. The credit should be posted within five business days.

I have also submitted this item for investigation. Apple takes the quality of the items offered on the iTunes Store seriously and will investigate the issue with this item, but I can't say when or if the issue will be resolved. Please try again in a few weeks.

Lastly, I was able to locate this item on the iTunes Store but I would advise you not to purchase this again atleast for another few weeks, as I stated above. I appreciate your patience on this matter.

Just FYI... if it's running for $0.99 now, maybe they didn't like the DRM-free iTunes plus format... just a thought.

Tuesday, May 06, 2008

Did CLOVERFIELD's "Roar!" vanish from iTunes?

A number of people have been writing in to report that "Roar!", the track that Michael Giacchino composed for the hit monster movie Cloverfield, has disappeared from iTunes just days after it finally became available for download. Here's my post about when "Roar!" first appeared on iTunes.

I did a search on iTunes also, and "Roar!" isn't showing up either in results or on Michael Giacchino's page. However, if you go to the original URL that links directly to "Roar!"'s page on iTunes, as of this writing it's still showing up as being available. And for $0.99, the same as most other tracks on iTunes (it was originally selling for $1.99).

It's probably just a glitch in the iTunes database. I can't think of any other reason why a track that was in such wild demand would be yanked so quickly, or even at all. Anyhoo, if ya go to this link you should still be able to get yer "Roar!" :-)

1 comment:

Brian said...

Here's the letter I received from iTunes customer support regarding the missing file:

Dear Brian,

I understand that "Roar! (From Cloverfield: Original Motion Picture Score) - EP" was no longer available on the iTunes Store. I realize that this can be a concern when you pay for something and end up not receiving it due to error 50. I assure you that I am eager to help you with this.

I have reversed the charge for the purchase. The credit should be posted within five business days.

I have also submitted this item for investigation. Apple takes the quality of the items offered on the iTunes Store seriously and will investigate the issue with this item, but I can't say when or if the issue will be resolved. Please try again in a few weeks.

Lastly, I was able to locate this item on the iTunes Store but I would advise you not to purchase this again atleast for another few weeks, as I stated above. I appreciate your patience on this matter.

Just FYI... if it's running for $0.99 now, maybe they didn't like the DRM-free iTunes plus format... just a thought.